Why companies are so scared of outsourcing?

Anna Kryvulya
4 min readMar 29, 2018


Outsourcing projects and tasks to external companies has become a common practice in contemporary business world. This way of doing business is very beneficial when companies want to concentrate on what they are good at while sharing a part of work with external party which has more or the same level of expertise in a project in question. This allows firms to concentrate more on their own growth rather than being overwhelmed with inflow of numerous tasks that may distract from the main purpose. Furthermore, in case if some company has a lack of expertise it definitely can go for offshore support and cooperation. Likewise, here in Synebowe are specialized in providing such sort of collaboration and are very contributory when there is such need. Despite high demand in this kind of services we provide we understood that there is still a “fear factor” even though outsourcing has become so widespread. As regards Salesforce offshore outsourcing we identified the most prominent and influential factors which prevent companies from using external support and project implementation. Here is the top 4 of the biggest fears.

Eventually it will be more expensive

The first impression than any director has is that going for outsourcing will turn more expensive after all and something would be done incorrect or everything would be completely wrong. However if some company has a lack of resources using offshore service providers will be less expensive rather than hiring and maintaining their own department. But this knowledge comes only after a first try. These savings become more apparent as soon as you start actually calculating both options and realize that eventually it won’t be more expensive.

Cannot obtain full process control

We must admit that usually people who take leading positions in companies are very authoritative and want to have everything under control. This is not a bad thing at all since this desire is natural. The same thing we can tell about trust. We cannot have it instantly and especially we should not take it for granted. For those who have not tried outsourcing services it would be hard to make a first step, however, they should not feel like they would be bound to a long-term commitment. This might sound a little bit scary, but it is always easier to say yes to a trial fixed period during which outsourcing companies will do their best, trust me. There is nothing prejudice in being afraid especially if you don’t know for sure the concept. Here I would recommend to choose outsourcing companies with good reputation and close to your company mindset.

Our company is too small and too new

Many startups or small companies usually think that that they are too undeveloped for using outsourcing. They used to doing everything by themselves and very often one employee may be at several positions at the same time. We prefer to call this chasing a mouse rather than killing an elephant. The point is that we should be able to rise above the details and see the bigger picture. It is always better to focus on something specific and use employee’s resources smart. We cannot do both things perfectly at once so it is alway good to share some tasks in order to concentrate on your primary activities. Specifically, if your company is quite small so far and you don’t have enough of resources to hire staff and expand but you still want to become big, then you have to find less expensive options for doing extra job. Here is when offshore specialists join the game.

What if I am too big

This is absolutely amazing if your company is too big and you think that you do not need any support. However, it happens that even big companies want to become even bigger and they have overflow of projects at one point. In this case we would recommend to have a couple of options in advance. Having a reliable offshore company is a very good backup, moreover, working with different countries may cause language and cultural barriers while this outsourcing company might be at that region or close to this culture and become a brilliant ambassador.

What we could do next?

We would suggest to have an outsourcing experiment. We understand that some firms only approaching this stage and consider this decision from a different perspective. First thing that comes up is a bureaucratic factor which is outside of a scope of simple managers. However, some outsourcing companies try to avoid all unnecessary procedures and usually get to business as soon as possible. Fascinating, but companies actually understand all the benefits that outsourcing can do for their business but when it comes to the first step, they back out. Meanwhile, remember your biggest goals.

For more information regarding outsourcing and Salesforce development you may write your comments to the article below or send us an email to contact@synebo.io

This article was originally published here.



Anna Kryvulya

Marketing Manager at Synebo